Privacy Policy — Israel Rivera Handyman Services
Last updated: February 12, 2026
Israel Rivera Handyman Services values your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Who we are
Business name: Israel Rivera Handyman Services
Service area: North Carolina and South Carolina, United States
Phone: 917-690-9206
Email: [email protected]
Website: northcarolinahandymanservices.com
Address: 2032 East Park Dr, Lancaster, SC 29720
What information we collect
We may collect the following information when you contact us, request a quote, or book a service:
Full name
Phone number
Email address
Service address, city, or general location
Details about the work you want completed (project scope, measurements, materials, preferences)
Photos you upload or send (optional)
Messages you send to us by phone, text, website form, or email
Appointment and scheduling details
Payment-related details (for example, invoice status and transaction confirmation). We do not store full card numbers if you pay by card through a payment provided.
We may also collect basic website data such as pages visited, browser type, device type, approximate location (city/state), and IP address for security and analytics.
How we use your information
We use your information to:
Respond to your requests
Provide quotes and estimates
Schedule and manage appointments
Communicate about your project, including service updates related to your quote, booking, or job
Process payments and provide receipts or invoices
Improve our website and customer experience
Keep our business safe from spam, fraud, and abuse
Meet legal, tax, and recordkeeping requirements
Text messages and consent
If you check a box on our forms or otherwise agree to receive texts, we may send SMS messages about:
Your quote or estimate
Appointment reminders
Scheduling updates
Questions needed to complete your job request
Message and data rates may apply.
You can opt out anytime by replying STOP.
For help, reply HELP.
We do not sell your phone number.
Sharing your information
We do not sell your personal information.
We may share information only when needed to run our business, such as:
With service providers that help us operate (for example: phone and messaging providers, email services, website hosting, online forms, scheduling tools, invoicing/payment processors, and CRM systems)
To comply with laws, legal requests, or lawful subpoenas
To protect our rights, safety, customers, and services (including preventing fraud or abuse)
Remember basic preferences
Improve site performance and security
Track basic website usage (analytics)
Photos you upload or send
If you upload or send photos, we use them only to understand your project and provide a quote/estimate or complete the requested service. We do not share your photos publicly unless you give us written permission.
Cookies and tracking
Our website may use cookies or similar tools to:
You can disable cookies in your browser settings, but some site features may not work properly.
Data security
We take reasonable steps to protect your information. No online system is 100% secure, so we cannot guarantee absolute security.
How long we keep your information
We keep your information only as long as needed to:
Provide our services and customer support
Maintain business records
Follow legal and tax requirements
Resolve disputes if needed
Your choices
You can request:
Access to your personal information
Corrections if something is wrong
Deletion of your information (when allowed by law)
To make a request, contact us using the details below.
Contact us
If you have questions about this Privacy Policy, contact us:
Israel Rivera Handyman Services
Phone: 917-690-9206
Email: [email protected]
Website: northcarolinahandymanservices.com
Address: 2032 East Park Dr, Lancaster, SC 29720